Overview
If you are not completely satisfied with your order, you are welcome to return any unopened products within 90 days of purchase. Please contact to obtain a full return instructions on how to return the products. Keep in mind that we do not refund nor return any opened or used products sent to us.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {contactmyns (@) gmail.com}.
Shipping returns
Returned products must be shipped at your own cost and we require that you use a traceable method of shipping. Lost return shipments will not be refunded.
Exchange Policy
The Exchange Policy allows to exchange any products purchased directly from the Company that were incorrectly sent or defective.
Contact within 3 months of the purchase date and inform of your decision to EXCHANGE the order. You will then receive a reference number.
Send the products to be exchanged to the Company no later than 14 days from the date on which you cancelled your order. Add the reference number you received in the box.
The Company will exchange the products as soon as it has received them (and within 14 days at the latest). If the exchange is not feasible, the Company may provide:
• a credit to be used to purchase other products, or
• a full refund of the purchased price.
Need help?
Contact us at {contactmyns (@) gmail.com} for questions related to refunds and returns.